Shipping & Delivery Policy

Welcome to Gulmahal. We are committed to delivering your premium fresh floral arrangements, handcrafted garlands, and exotic cut flowers safely, fresh, and perfectly on time. Please review our comprehensive shipping and fulfillment policies below.

1. Delivery Timelines & Slots

To ensure ultimate freshness, we offer precise delivery scheduling directly on our product pages.

• Express City Delivery: Available within 3 hours for select local zones and primary service cities.

• Scheduled Deliveries: During checkout, you can select your preferred delivery date and specific time slots to align perfectly with your special occasions.

• Order Changes: Any changes to delivery addresses or personalized card messages must be submitted by 12:00 PM the day before the scheduled delivery. 

2. Shipping Costs

At Gulmahal, we believe in transparent pricing with zero hidden fees.

• Standard Delivery: Free Shipping is applicable across all standard deliveries within our major operating metro networks.

• All-Inclusive Pricing: The product prices displayed on our website include baseline delivery charges and applicable taxes unless explicitly stated otherwise on the checkout page.

3. Coverage Areas & Pincode Verification

We deliver fresh flowers to doorstep locations across major Indian metro networks, including Mumbai, Delhi NCR, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad, Lucknow, Bhopal, and Indore currently. We are slowly expanding across other parts of India

• Pincode Verification: Because fresh flowers are highly perishable, delivery availability is determined by proximity to our local hubs and store locations.

• Before Ordering: Customers must use the dynamic Pincode Checker widget present on every product page to confirm active delivery coverage and available time slots for their exact location before proceeding to checkout.

4. Local In-Store Pickup & Local Display Orders

For customers interacting with our brand through local maps or visiting our neighborhood hubs:

• Products on Display: Items shown on our local business listings can be ordered directly online for local doorstep routing or prepared for immediate stashing.

• Recipient Information: It is vital that the recipient’s local delivery address and contact details are completely accurate to prevent delays with perishable goods.

5. Contact Our Customer Delight Team

If you have special delivery requests, custom timing requirements, or need immediate assistance with an order in transit, please contact us:

• Phone / WhatsApp: +91-6303474403

• Email: admin@gulmahal.in